About Me

About Me

Hi! I’m Christopher Rivait.  I have a wonderful wife and I’m a father of three great kids (5 years, 3 years and 1 year).  I have many creative hobbies such as photography, painting, drawing and writing.  I enjoy anything about history or popular culture.  I’m trying to figure out what I want to do with the rest of my life and hoping that this website will help me realize it.







  • Ability to spearhead projects with high-level supervisory skills and a proven capacity to consistently deliver high-quality work;

  • Proven ability to analyze business processes to improve efficiencies through increased revenues and decreased costs;

  • Results-oriented individual who performs well under pressure to achieve excellence at the highest levels;

  • Demonstrated leadership and problem solving skills.




2009 – 2010

Trimac Transportation Services – Burlington, ON

Customer Service & Pricing Analyst

  • Assist senior management in developing the organization’s business plan and analyzing budget variances;
  • Create management reports for cost control and profit analysis;
  • Examine new business opportunities making recommendations to management;
  • Prepare customer presentations including the analysis of multi-million dollar projects and written proposals;
  • Analyze customer and financial data to assess business units and prepared recommendations for improvement.


  • Developed pricing for over $100 million in new or renewed business within the past year;
  • Developed spreadsheet for generating customer tariffs that reduced response time by more than 50%.

2006 – 2009

Trimac Transportation Services – Burlington, ON

Business Analyst

  • Ensured continuous database integrity and investigate problems caused by data and configuration issues for Aspen Retail with over 100,000 annual transactions;
  • Performed problem tracing and root cause analysis on various issues;
  • Analyzed all business units to ensure optimum staffing and equipment needed to properly service every customer;
  • Developed key performance measurement tools for senior management and provided suggestions to improve the measurements;
  • Prepared customer reports and coordinate supply disruptions; and
  • Developed, tested and implemented new Inventory Management Systems.


  • Decreased dispatch errors due to software/database issues by 86% due to developing and applying new processes;
  • Developed and oversaw the implementation plan of third party data into the database.

2003 – 2006

Trimac Transportation Services – Burlington, ON

Load Planner

  • Managed all international and inter-regional freight representing $30 million in annual revenue;
  • Coordinated business units throughout North America to ensure customer satisfaction and government and safety regulations are observed;
  • Collaborated with sales department to verify customer proposals reflect current market conditions while increasing profitability and customer approval ratings;
  • Analyzed current traffic patterns in order to increase revenues and decrease costs.


  • Surpassed critical success factors by increasing the quality of earnings;
  • Successfully analyzed labour negotiations to help mitigate company costs.






Brock University – St. Catharines, ON

Bachelor of Arts – Popular Culture

Relevant Courses

Mass Media, Communication Research, Communication Theory, Film Studies, Television Studies, Popular Music.

1996 – 2001


Brock University – St. Catharines, ON

Bachelor of Business Administration – Marketing

Relevant Courses

Marketing Management, Advertising, Consumer Behaviour, Marketing Research, Marketing Strategy, Entrepreneurship, Business Strategy.



  • Advanced working knowledge of Microsoft Office – Excel, Word, Powerpoint and Access; Cognos Impromptu and Crystal Reports;
  • Intermediate knowledge of Adobe Photoshop, Inkscape, WordPress, Joomla and other internet programming and applications;
  • Successfully completed workshops and seminars in Customer Perspective Selling, Proposing To Win, Managing Key Accounts – Facilitative Selling, and Consultative Negotiations.




Check out my LinkedIn Profile for Recommendations